Manage the digital assistant with our easy-to-use CMS platform

With our Brain platform, you gain easy control over how the AI assistant handles service inquiries. Previously, you had to choose between the best AI or user-friendliness. We bring both together.

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What are the benefits of Brain CMS?

Brain provides you access to the digital assistant’s brain. It enables you to quickly and easily manage how customer inquiries are handled, without the need for programming or direct management of the underlying AI.

The benefits include:

Unified Question and Answer Management: Handle questions and answers across all channels (voice and chat) in all languages.

Collaborate with Your Entire Team: Work seamlessly with your entire team using Brain, with an unlimited number of accounts included.

Time Savings: Our team sets up the ideal configuration, enabling you to go live in no time.

What can you do with our Brain CMS platform?

✓ Select the questions you want to answer

✓ Determine how you want to respond to the questions

✓ Generate suggested answers based on your website and documents (NEW)

✓ Link answers to integrations (e.g., for retrieving order status)

✓ Associate answers with prompts (e.g., to address document-related queries or dynamic flows)

✓ View created tickets (service requests)

✓ Access the call analytics environment

What can you do with our Brain CMS platform?

✓ Select the questions you want to answer

✓ Determine how you want to respond to the questions

✓ Generate suggested answers based on your website and documents (NEW)

✓ Link answers to integrations (e.g., for retrieving order status)

✓ Associate answers with prompts (e.g., to address document-related queries or dynamic flows)

✓ View created tickets (service requests)

✓ Access the analytics environment

New: Automatically generate a high-quality digital (voice/chat) assistant within one day

The era of writing answers manually is over. Within Brain, you provide the assistant with the right context. Based on that, automatically on-brand relevant answers are generated for the most frequently asked questions.

Step 1: Create persona, enter website and upload documents for indexing

Step 2: Checking and adjusting generated responses

Step 3: Connect and use voice or chatbot